Company Support & Services
After Sales Service
We provide 1-3 year guarantee and life-long maintenance for our products. Free repairing or replacement (except for wearing parts) is available for functional defects (excluding artificial or force majeure factors) within warranty period. After warranty period, we charge only for actual parts and labor.
Quality Control
- Skilled and strict Quality Inspection Team monitors material purchasing and production procedures
- All finished machines are 100% strictly tested by QC and engineering departments
- Detailed machine pictures and test videos provided to customers before delivery
OEM Services
- Customized and OEM orders welcome with abundant experience
- All OEM services free - customer provides logo drawing, function requirements, colors etc.
- No minimum order quantity required
Privacy & Contact
None of your personally identifiable information (name, address, email, bank info, etc) will be disclosed or shared with third parties. All inquiries answered within 24 hours, including holidays. Emergency questions handled promptly via phone.
Payment Terms
- Alibaba Trade Assurance (safe and popular payment terms)
- 30% T/T paid in advance as deposit, balance paid before shipment
- Irrevocable LC at sight
- Other payment terms: Paypal, Western Union and more
Documentation Support
All documents for customs clearance support provided: Contract, Packing list, Commercial Invoice, Export declaration and more.
About Taiyi Laser
Established in 2001, Taiyi Laser is a high-tech laser machinery and equipment manufacturer specializing in research, development, production and sales service with research and production bases in Dalingshan town Dongguan, Huanggang of Hubei and India Gujarat. Relying on professional guidance from Huazhong University of Science and Technology and a strong engineering team, Taiyi has successfully realized the transformation of scientific research achievements, developing high-precision equipment including laser cutting machines, laser marking machines, laser welding machines, and laser cleaning machines.
Our products are widely used in IT manufacturing, electronics, hardware, communications, household appliances, automobiles, buildings, clothing jewelry, food, pharmaceuticals, chemical industry, packaging and other industries, meeting application needs across production fields. Once launched into the market, Taiyi products are well received by customers at home and abroad.
Taiyi Laser headquarters in Dalingshan Town, Dongguan City features a registered capital of 10 million yuan and total area of 8,000 m² with over 200 excellent employees and elite teams. With forward-looking strategic layout and global development policy, Taiyi established the Hubei Production Base in 2014 with registered capital of 10 million yuan, first-stage investment over 50 million yuan, area of 30 mu, and annual output value over 100 million yuan. In July 2018, the Gujarat State, India production base began operations with investment over 3 million yuan and area of 3000 m² to serve Southeast Asian customers.
Marketing institutions include Dongguan, Chongqing, Kunshan, Xiamen, Quanzhou, Thailand, Singapore, India, Vietnam, Turkey and other countries and regions. In coming years, Taiyi plans to establish more offices worldwide to provide optimal products and services for partners, cooperating sincerely with domestic and international customers for win-win situations.
With excellent product quality, user-focused design and high-quality after-sales service, Taiyi Laser has made significant progress and won numerous awards. Our products serve over 80 countries and regions and have been chosen by more than 50 Fortune 500 enterprises. Taiyi Laser has been awarded as a national high-tech enterprise and demonstration base for large scientific and technological achievements promotion in Central China, with products holding multiple national patent certifications.